JC Chaudhry Website and Mobile App Privacy Policy
Effective date: 8th October 2026 PUBLICATION DATE: 8th October 2026
Website: https://www.jcnumeroapp.org
Mobile applications: JC Numero App
1 Who we are and what this policy covers
Chaudhry Nummero Pvt. Ltd. (we, us or our) operates the website and the mobile applications identified above. We are responsible for the personal information we collect and use through these services. Our published contact address is JK House, 3rd Floor, Plot No 32, Pusa Road, New Delhi – 110005, India. Privacy enquiries may be sent to support@jcchaudhry.com with the subject Privacy Request.
This policy explains how we handle information when you browse our content, register an account, use numerology calculators and personalised readings, book consultations, submit questions, make purchases or contact us. It applies to services operated by the entity named above. If a service is operated by a different entity, its identity and applicable privacy notice will be provided before collection.
A privacy policy explains our practices; accessing our services alone does not constitute consent to optional marketing, recording, tracking or any other processing for which separate consent is required.
2 Information you provide
Account and contact information: Your name, email address, telephone number, date of birth, account identifier, authentication information and communication preferences. Passwords are protected using OTPs are used for verification and are not requested by our support staff.
Numerology and consultation information: Names and birth dates entered for readings, compatibility details, mobile numbers or property and business names entered into calculators, selected consultation categories, questions, appointment details, consultation notes and reports. We collect birth time or birthplace only if a selected service specifically requires them and explains why.
You may voluntarily include information about relationships, family, career, finances or health in a question. Such details can be sensitive. Provide only what is relevant; avoid sending identity documents, medical records, banking credentials or other unnecessary information. We do not require health information simply to create an account.
Transactions and support: Order details, amounts, currency, payment status, transaction references, invoices, refund records and support correspondence. When payment credentials are entered directly into a payment provider’s interface, that provider handles them under its own privacy notice.
Other people’s information: If you submit details about an adult partner, relative, employee or other person, you must have authority and any required permission to do so. Do not upload another person’s private correspondence or confidential records. Child information is governed by Section 11.
3 Information collected automatically and from other sources
When you use our services, we collect IP address, device model, operating system, app version, browser type, language, access times, diagnostic logs, crash reports, feature usage and session identifiers. These records help operate the service, investigate errors and protect accounts. Where an IP address is used to infer an approximate location, that use is disclosed in our app store privacy declarations.
Cookies and similar technologies may store session, preference, analytics or advertising information as explained in Section 8. Push notifications, if enabled, use a device notification token. We do not obtain your contact list merely because you enter a telephone number into a calculator.
If you choose a third-party sign in option, we receive only the account information authorised by you, such as an identifier, name or email address. We may also receive payment confirmations, booking information or enquiries from providers involved in your requested service. We identify any additional external data source and purpose before using it.
4 Why we use information
We use necessary information to register and authenticate accounts; calculate and deliver requested readings and reports; manage bookings and consultations; answer questions; process payments and refunds; provide customer support; send OTPs, appointment reminders and service notices; prevent fraud; diagnose failures; and meet applicable legal, accounting and tax obligations.
Personalised numerology results are generated from the details you provide and the calculation methods used by the selected service. These are interpretive services and are not a substitute for medical, financial or legal advice. We do not use numerology profiles to make decisions about eligibility for employment, credit, insurance or essential services.
Optional uses, including promotional communication, nonessential analytics, publication of testimonials, consultation recording or third-party AI processing, require the choices or permissions described in this policy. We do not repurpose private consultation details for unrelated advertising or disclose them publicly without separate authorisation.
5 Consent and applicable legal grounds
Where consent is required, we explain the information and purpose and request a clear affirmative choice before the relevant processing. Optional consent is separate from acceptance of terms and is not preselected. You may withdraw it through available preference controls or by contacting us. Withdrawal does not invalidate earlier lawful processing and does not affect an unrelated service that can be delivered without that information.
Depending on the applicable jurisdiction and the provisions in force, we process information on the basis of consent, provision of a service you request, compliance with legal obligations or another lawful ground. Where a law permits reliance on legitimate interests, those interests include proportionate service security and improvement, subject to the rights and safeguards that law requires. We do not treat a ground available in one country as automatically available in every country.
We provide collection notices and additional explanations where required. If we need information for a new purpose, we explain that purpose and obtain any additional consent before processing.
6 When we share information
We share only the information necessary with authorised staff and consultants providing your service and with contracted providers for hosting, authentication, payments, communications, bookings, video consultations, support and diagnostics. These providers must protect the information and process it only for authorised purposes, subject to applicable contractual and legal requirements.
We may disclose information where legally required, to respond to a valid authority request, protect people or service security, or establish or defend legal claims. Requests are assessed for lawfulness and scope. If our business is reorganised or transferred, relevant information may transfer under appropriate confidentiality safeguards, with notice where required.
We do not sell personal or sensitive user data. We do not allow consultation information to be used for third party marketing. Any advertising or cross app tracking actually implemented must be specifically described, with the required controls, before activation.
7 Mobile device permissions
We request permissions only when needed for an available feature and explain the purpose at that point. You can change permissions in your device settings. Declining an optional permission affects the related feature rather than unrelated features.
Notifications may support reminders and updates; camera and microphone access may support an optional consultation;. Any location access must specify whether it is precise or approximate, foreground or background, and its exact purpose. Do not describe these permissions as active unless the app uses them.
We do not request contacts, call logs, SMS inbox, background location or unrestricted photo library access for numerology calculations. Entering an OTP does not authorise access to the entire SMS inbox. We use scoped system pickers where available for user selected attachments. Unexpected or sensitive collection is explained in a prominent in app disclosure before collection and before the relevant permission request.
8 Cookies analytics and advertising choices
Essential cookies are not used on this website. We do not use cookies for analytics, advertising, or tracking purposes. No cookie preferences control is required. Embedded videos, maps, or other external content, if any, may be subject to the privacy practices of their respective providers.
For iOS, tracking across other companies’ apps or websites is performed only if actually implemented, accurately disclosed and authorised through Apple’s App Tracking Transparency mechanism where required. Refusing tracking does not prevent access to unrelated functions. An operating system prompt does not replace any separately required privacy consent.
9 Messages calls recording and artificial intelligence
Service messages concern your account, bookings, requested reports, payment status or security. Promotional email, SMS, WhatsApp messages and calls are handled separately and sent only where permitted and with any required consent. You can unsubscribe through the channel’s available controls or contact support. We keep a minimal suppression record to respect opt out requests; necessary service messages may continue.
10 Retention and deletion periods
We retain information only for the documented period needed for the disclosed purpose or a justified legal requirement. Account deletion removes the account and associated personal information, subject to clearly identified exceptions. Our schedule is: account and saved profile data, consultation questions and reports support correspondence; invoices and tax records; technical and security logs [PERIOD]; optional recordings; marketing preferences; and backups till user request for deletion of data.
When retention is no longer justified, we erase or irreversibly anonymise the information. Any records retained after deletion are restricted to the stated purpose and are not reused for marketing. Backups are isolated from ordinary use and expire within the stated cycle; if restored, deletion instructions are reapplied. We tell you about applicable retention exceptions when processing your request.
11 Children and information about minors
Account registration and direct purchase of services are intended for adults aged 18 or above. We do not knowingly permit a child to open an independent account. If we discover unauthorised child data, we restrict processing and delete it unless a lawful retention obligation applies.
An adult may request a child related naming or compatibility service only through an authorised parent or lawful guardian. We collect only the child information necessary for that specific service, provide a clear notice and verify parental or guardian authority and obtain consent where applicable. Child related data is not used for targeted advertising, behavioural monitoring or general AI model training. A guardian can request correction or deletion using the contact in Section 16. If child services are enabled, the required verification process must operate before collection.
12 Security and incident response
We use encrypted network connections, protected credentials, access controls, restricted administrative access, logging and secure backup procedures] appropriate to the information and risks. Access to consultation information is limited to personnel and providers who need it for authorised duties. No system guarantees absolute security. Protect your credentials and notify us promptly of suspected account misuse.
We assess suspected personal data breaches, take steps to contain them and notify affected users and competent authorities when required by the applicable law and within its prescribed timeframes. Notifications explain the relevant circumstances and practical protective steps.
13 International processing
Our principal service operations are in India. Information is stored or accessed in AWS Hosting in India and App hosting in Playstore and Appstore. If information is transferred abroad, we apply safeguards and restrictions required by applicable law, including contractual protections where necessary. We explain material changes to processing locations. A foreign service provider may be subject to lawful requests under the law of its country.
14 Your choices and privacy rights
You can request information about our processing, access to your personal information, correction, erasure and withdrawal of consent, subject to applicable law and any justified retention exception. Where applicable, you may also request portability, restrict or object to processing, and exercise nomination or representation rights. We do not promise that every jurisdiction provides identical rights.
Contact us using Section 16. We verify identity through proportionate measures, preferably your registered account or contact method, and do not routinely demand government identification. We acknowledge and respond within the applicable legal timeframe. [INSERT VERIFIED OPERATIONAL RESPONSE TARGET.] If a request cannot be fulfilled fully, we explain the reason and available complaint route. You may complain to the competent regulator where that right applies; this policy does not remove statutory rights or require exclusive private arbitration of privacy complaints.
15 How to delete your account
In the app: Side Menu à Settings àDelete Profile. On the website without reinstalling the app: https://www.jcnumeroapp.org/delete-profile. The page identifies JC Nummerro and Chaudhry Nummero Pvt. Ltd., explains verification and lets you request deletion of the account and associated data. Contact support@jcchaudhry.com if you need help; assistance is additional to the in app route.
After proportionate verification, we complete deletion within 24 Hrs. and confirm completion. Deactivation or freezing is not deletion. Saved profiles, reports and other associated data are removed unless a specific retention exception in Section 10 applies. We also instruct relevant processors to delete the associated information as required.
Uninstalling the app does not delete your account. Account deletion does not automatically cancel an Apple or Google subscription, if offered; manage it through the relevant store. Outstanding refund or booking matters are explained without making deletion conditional on an unnecessary call or support process. Sign in tokens are revoked where applicable.
16 Privacy contact and grievances
Organisation: Chaudhry Nummero Pvt. Ltd.
Privacy contact: support@jcchaudhry.com
Subject: Privacy Request or Privacy Grievance
Grievance officer: Mr. Rahul Kumar
Grievance email: cs@jcchaudhry.com
Postal address: JK House, 3rd Floor, Plot No 32, Pusa Road, New Delhi – 110005, India
Please describe your concern and provide a safe way to contact you. Do not send your password, OTP or full payment credentials. We maintain a grievance process and respond within applicable statutory timelines. An appointed data protection officer, where legally required, will be identified here; the privacy contact is not automatically a statutory data protection officer.
17 External services and policy updates
External websites and independently operated services have their own privacy practices. When you choose to use them, review their notices. Our responsibilities for information shared by our services remain governed by this policy and applicable law.
We update this policy when our practices or legal requirements change and display the new date. For material changes, we provide appropriate notice and obtain fresh consent where required before the changed processing starts. Contact us if you need an accessible explanation of this policy.
