Privacy Policy

1. INFORMATION WE COLLECT

To provide you with our services, we collect the following types of information:

• Personal Information: This includes your name, email address, mobile number, and date of birth (DOB) which you provide when you register for an account.
• Voluntary Data: For generating personalized reports, you may choose to provide additional information such as place of birth, residential/commercial address, and other details relevant to the Services. Providing this data is optional.
• Financial Information: We collect information related to your subscription status (e.g., monthly, yearly), purchase history, and transaction IDs. Payments are processed through secure third-party payment gateways. We do not collect or store your full credit card number, CVV, or other sensitive payment credentials.
• Device & Technical Information: We automatically collect information about the device you use to access the App, including device model, operating system version, unique device identifiers (e.g., Android ID), and mobile network information.
• Usage Information: We collect data related to your interaction with our App, such as the features you use, pages you view, time spent on the App, and crash logs to diagnose and fix technical issues.

2. CONSENTS

When you create a profile and register on the App, you are required to confirm that you have read and agreed to our Terms of Use and Privacy Policy. This consent is mandatory for using the App and may be requested again if there are material changes to our Terms or Privacy Policy.

3. HOW WE USE YOUR INFORMATION

Your information is used for the following specific purposes:

• To Provide and Personalize Services : To create and deliver your numerology and Vastu reports, manage your user account, and personalize your in-app experience.
• To Process Transactions : To manage your subscriptions, process payments and/or one-time purchases, and grant you access to premium features.
• For Communication : To send you service-related notifications, updates about our policies, transaction confirmations, subscription reminders, and respond to your support queries.
• For Analytics and Improvement : To monitor and analyze usage trends, improve the App’s functionality, enhance our service offerings, and ensure platform stability.
• For Security and Legal Compliance : To prevent fraud, enforce our Terms of Service, protect our legal rights, and comply with applicable laws and regulatory requirements.

4. DISCLOSURE AND SHARING OF YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may, however, share your information with the following entities:

• Service Providers : We engage trusted third-party companies to perform services on our behalf, such as cloud hosting (e.g., AWS), analytics (e.g., Google Analytics for Firebase), and customer support infrastructure. These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.
• Payment Processors : We receive only the transaction identification number and related confirmation details from the payment service provider for the sole purpose of verifying and processing your purchase.
• Legal and Regulatory Authorities : We may disclose your information if required to do so by law, in response to a court order, or a request from a government or law enforcement agency.

5. DATA RETENTION AND DELETION

We retain your personal information for as long as your account is active or as needed to provide you with services. You can request the deletion of your account and associated personal data at any time by contacting our Grievance Officer.

Upon receiving a deletion request, we will permanently erase your data from our active systems, unless we are legally required to retain certain information for purposes such as fraud prevention, dispute resolution, or compliance with tax and regulatory laws.

6. YOUR RIGHTS AND CHOICES

You have the following rights with respect to your personal data:

• Right to Access : You can request a copy of the personal information we hold about you.
• Right to Rectification : You can update or correct your information through your in-app account settings subject to the limit of 5 (five) times or by contacting us.
• Right to Deletion : You have the right to request the erasure of your personal data.
• Right to Withdraw Consent : You may withdraw your consent to our processing of your data at any time.

7. DATA SECURITY

We implement robust administrative, physical, and technical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure server infrastructure, and internal access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. CHILDREN’S PRIVACY

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children below this age, except where such information is provided by a parent or legal guardian while using the App for the relevant services.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new Policy on this page and, where appropriate, through an in-app notification.

10. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located inDelhi.

11. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

• Name: Mr. Rahul Kumar
• Email: info@jcnumero.org
• Time: 10:00 A.M. to 06:00 P.M.

You may make a request for deleting any Information from the Platform at any stage upon making a request to Us.